Got questions about booking a room clean or end of tenancy? We've got you covered.
Enter your postcode on our homepage or on the booking page and we'll tell you instantly. If your property is contracted, you can go ahead and book. If not, your landlord may be able to set one up — or get in touch and we'll see what we can do.
A standard room clean covers hoovering, dusting all surfaces, wiping down skirting boards, cleaning mirrors, and emptying your bin. If you've added the sheet change add-on, we'll also put fresh sheets on your bed. We don't clean inside wardrobes or wash dishes — just the room itself.
We offer three packages:
One-Off Clean — £25 — Book a single clean whenever you need it.
3-Clean Package — £65 — Use your three cleans at any point during your tenancy.
6-Clean Package — £120 — Best value. Six cleans to use whenever suits you.
You can also add a sheet change to any package for +£5 per clean.
One-Off Clean — £25 — Book a single clean whenever you need it.
3-Clean Package — £65 — Use your three cleans at any point during your tenancy.
6-Clean Package — £120 — Best value. Six cleans to use whenever suits you.
You can also add a sheet change to any package for +£5 per clean.
Your cleans are valid for the duration of your tenancy. They are non-refundable and non-transferable, so if you move out with cleans remaining they will be lost. We'd always recommend using them up before you leave!
Once you've bought a package, create an account on our Members Area. From there you can see your cleans remaining and book directly — pick a date and time and we'll confirm within a few hours. No phone calls needed.
We require at least 48 hours notice to cancel or reschedule. Please contact us via email at info@suiteclean.co.uk or WhatsApp as soon as possible. Cancellations with less than 48 hours notice will result in that clean being forfeited.
Not at all — you can give us access details (key safe code or landlord access) and we'll take care of it while you're out. You'll choose your access preference when you book. If you'd rather be present, that's absolutely fine too.
We ask that you clear personal items, clothing and any obstructions from surfaces and floors before we arrive. This lets us focus on actually cleaning rather than tidying. If the room is in a condition that prevents us from cleaning safely, we reserve the right to skip that session.
Our team takes great care, but if something is damaged as a direct result of our clean, report it to us within 48 hours with photographic evidence. If we accept liability, we'll arrange a replacement or repair at our cost. Claims made outside the 48-hour window cannot be accepted. All our cleaners are fully insured.
Yes — end of tenancy cleans are available to all tenants regardless of whether your property is on a communal contract. Head to our booking page, select End of Tenancy, fill in your details and we'll come back with a tailored quote within 24 hours.
Yes — every member of our cleaning team is DBS checked and fully insured. You can hand over your keys with complete peace of mind.
Still have a question?
Drop us a message and we'll get back to you quickly.
Questions about contracts, billing, compliance and how we work with landlords and letting agents.
Yes. Under HMO management regulations, it is the landlord's legal responsibility to ensure communal areas are maintained in a clean and safe condition — regardless of what is written in the tenancy agreement. Failure to do so can result in enforcement action from your local council. A professional communal cleaning contract is the simplest way to stay compliant.
Yes — professional cleaning services for a rental property are a fully allowable expense and can be deducted from your rental income when calculating your tax liability. We'd always recommend confirming this with your accountant, but for most landlords this makes a cleaning contract even better value.
Our communal contracts cover all shared areas of the property — hallways, staircases, shared kitchens, bathrooms, living rooms and any other communal spaces. The exact scope is agreed with you before we start. We don't clean individual tenant rooms under a communal contract, though tenants can purchase their own room clean packages separately.
We offer weekly, biweekly and monthly schedules depending on the size of the property and the level of footfall. We'll recommend a frequency based on the property when we survey it, but ultimately we work around what suits you.
We invoice on a per-property basis. Invoices are issued in line with the agreed schedule and are payable within 14 days. No complicated structures — one property, one invoice, transparent pricing.
Our contracts have a 3-month minimum term, after which they roll on a monthly basis. Either party can terminate with 30 days written notice after the initial term. We find that three months is enough time to establish a proper routine and see the real benefit — most of our clients stay well beyond that.
We recommend an initial deep clean before starting a regular maintenance contract, particularly for older properties or those with high tenant turnover. This resets the property to a maintainable standard so the ongoing cleans are as effective as possible. Ask us about this when you get in touch and we can include it in your quote.
Yes — in addition to communal contracts we offer end of tenancy cleans, end of build cleans, and oven cleans. These are all quoted individually. If you're an existing contract client, just get in touch and we'll arrange it.
Yes — every member of our team is DBS checked and fully insured. We can provide details of our insurance on request. You can hand over keys with complete peace of mind.
Simply fill in our landlord enquiry form or WhatsApp us directly. We'll arrange a quick conversation, survey the properties if needed, and put together a no-obligation quote. Most contracts are up and running within a week of first contact.
Ready to get a quote?
Fill in our enquiry form or WhatsApp us — we'll get back to you within one working day.
General questions about SuiteClean, who we are, and how we operate.
SuiteClean Ltd is a professional cleaning company based in Medway, Kent, specialising in HMOs and shared housing. We were founded by David Aluko and Kenadi Margetts, and we built SuiteClean specifically around the needs of shared housing — communal areas, tenant turnover, and the standards landlords need to meet. We're already trusted by some of Medway's largest HMO operators.
We're based in Medway and primarily operate across Gillingham, Chatham, Rochester, Strood and surrounding areas. We also cover parts of Gravesend. Use the postcode checker on our homepage to see if we cover your area — and if we don't yet, get in touch anyway as we're always growing.
Yes — all our cleaning operatives are fully insured and DBS checked. Details of our insurance are available on request.
The quickest way to reach us is via WhatsApp — text only, no calls. You can also email us at info@suiteclean.co.uk and we aim to respond within one working day.
Yes — we take data protection seriously and comply with UK GDPR. We only collect the information needed to deliver our service and never sell your data to third parties. Read our full Privacy Policy for details.
Yes — SuiteClean Ltd is registered in England and Wales. Company No. 16601711. Registered address: 73 Duchess of Kent Drive, Chatham, ME5 8DD.
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